Deliveries
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Deliveries can take anywhere between 3 and 7 days from dispatch date.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
UK Orders are shipped via Royal Mail Signed For or Hermes Delivery.
Standard Charge up to 2kg - Free to UK.
Greater than 2kg POA (Please contact the office by clicking here)
Delivery fees above apply to UK mainland and BFPO address.
Unfortunately, we cannot offer delivery to PO boxes or the Channel Islands.
Republic of Ireland (ROI) Orders are shipped via Royal Mail Tracked and Signed for
Standard Charge up to 2kg - £3.95
Delivery is Free of Charge (£0) if the order value totals £50 or more on products.
Greater than 2kg POA (Please contact the office by clicking here)
For International Postage costs please contact the office by clicking here
Delivery delays can occasionally occur. Nattura Beauty Products cannot be held liable for any delays in delivery that are beyond our control.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Nattura Beauty Products is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Nattura Beauty Products is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the U.K. and Republic of Ireland.
Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.